2025 Fair Housing Education Conference Education Schedule

Fair Housing can be a difficult maze to navigate, with expensive penalties for doing it wrong. Learn about the most pressing Fair Housing issues that are impacting Utah rental owners and managers. 

The 'ENTRY Process' course is your comprehensive guide to tenant intake, providing essential knowledge from setting criteria and screening tenants to processing intake paperwork and verifying information. Gain the expertise you need to attract and select the right tenants. 

Learn the newest laws passed by the 2024 legislature and discuss what laws may be on the agenda at the next legislative session. Also discuss federal and local laws that are evolving and how they impact your operations. 

Learn essential accounting practices tailored for property managers to maximize profitability. Master budgeting, financial reporting, and other best practices for effective financial management.

The Personal Human-to-Human Fab-Five Human Roles

The Personal H2H Multifaimily CX- Fab-Five human roles. Introducing a NEW Human-to-Human Customer Experience (H2H CX) in the multifamily industry! In 2025, learn how to cultivate personalized renter leasing journeys with the Fab-FIVE Human Roles. Toni Blake will show you a complete plan for digitizing human voices to enhance online experiences and foster genuine connections. Join us to drive leads, leases, and trust in resident retention. 

One of the greatest myths in business is the belief that leaders need to motivate their team and that will create a sense of commitment. So, what is the truth? How can leaders create a sense of commitment within their team? This session will unlock the secret!

Explore the rental housing landscape in 'Rental Market Overview & Challenges.' Led by industry experts, this one-day course delves into current market trends, regulatory updates, and anticipated challenges for the upcoming year. Perfect for property managers and real estate professionals seeking strategic insights and networking opportunities. 

Affordable housing is a critical issue impacting communities across the country. This course explores the challenges, policies, and solutions surrounding affordable housing, equipping property managers with the knowledge needed to navigate this complex landscape. Through case studies, discussions, and real-world applications, participants will gain a deeper understanding of affordable housing dynamics and how to effectively manage properties within this sector.

How you ever said to someone “ omg, did you really just say that?” or think “I really should have said that differently” after it is too late? If you have said ,or know someone that has, then this session is highly recommended!!

This will be an informative and entertaining exploration of how we can immediately and dramatically improve our communication levels by making simple changes with our choice of words, and how we say things. If you want to make your message clearer, more concise and understood this session will definitely give you some effective tips that can be used immediately with better results.

INADVERTENT EQUAL HOUSING OPPORTUNITY DENIALS

Master Utah fair housing best practices with this course. Tailored for rental housing operators and property managers, this session equips you with insights into fair housing fundamentals and strategies to navigate potential pitfalls. Enhance your decision-making skills through interactive examples with a panel of industry professionals. 

This course is your go-to resource for managing tenants once they're in your unit. From conflict resolution to addressing maintenance requests, habitability issues, and contract enforcement, this course equips you with the skills to maintain smooth and successful day-to-day operations. 

Discover the nuances of Utah's eviction processes tailored for property managers and rental housing owners in this course taught by Jeremy Shorts, Esq. of Utah Eviction Law. Gain a concise understanding of the legal landscape, including key landlord-tenant dynamics and state-specific regulations. Equip yourself with the knowledge necessary to navigate eviction scenarios effectively and ethically within the unique context of Utah's rental housing environment. 

We must address the pressing issue at hand—the PR battle for the hearts and minds of American renters is slipping away. Zillow reports that 82% of renters feel that housing prices are unjustly inflated beyond fair market value. In response, Toni Blake is poised to revolutionize your team's approach with cutting-edge Value Stacking techniques in 2025 to redefine RENTER versus OWNER!

Toni’s program includes specific marketing strategies and new value positioning techniques to VALUE STACK your rents in the online digital presence. It includes a Value Stacking RENTS worksheet to produce property collateral, update copy on the property website and social media posts and add The Value of RENTING on rating and review sites.

In 2025, equip your teams with tools to spotlight the actual value of renting in your community. Craft persuasive PRO Renting messaging to educate and foster a deep appreciation for the exceptional benefits your management team offers. Join us in shaping a narrative that resonates with renters and showcases the unparalleled advantages of choosing your properties. 

If your business isn’t moving at the pace of the market, you are in trouble. The market is giving feedback on their experience with your business right away. Learn how and why it is critical to give impactful feedback to your team at the same pace by attending this session.

Gain valuable legal insights tailored for Utah Realtors in our "Utah Realtor Legal Panel" session. Join industry experts as they discuss key legal considerations .

Tackle pressing issues affecting Utah rental properties. Gain insights into handling mold, meth contamination, and more for compliant and safe property management.

This workshop is Highly recommended for all beginner and experienced Techs and Supervisors. Everyone will learn and be glad they attended and learn some new ways to diagnose appliances without disassembling them.

This course will provide a better understanding of refrigerator, range, oven, dishwasher, and some microwave repairs. We will also cover how to read wiring diagrams, testing components, replacing elements, troubleshooting motors, and common service calls.

We will also discuss how all circuits are similar and how they are different in electrical wiring, systems and household appliances. You will learn tips and approaches that will make an immediate difference even if you are experienced.

Fair Housing can be a difficult maze to navigate, with expensive penalties for doing it wrong. Learn about the most pressing Fair Housing issues that are impacting Utah rental owners and managers. 

The 'EXIT Process' course is your indispensable guide for handling tenant departures with confidence. From managing notice periods and thorough checklists to understanding your responsibilities for deposit returns, this course ensures a seamless transition when tenants leave. 

Learn the newest laws passed by the 2024 legislature and discuss what laws may be on the agenda at the next legislative session. Also discuss federal and local laws that are evolving and how they impact your operations. 

The student housing market is evolving rapidly, driven by changing student preferences, technological advancements, and new operational strategies. This course explores the latest trends shaping the industry and provides insights into how property managers can adapt to meet the demands of today’s students.

Participants will gain a comprehensive understanding of how to stay competitive in the student housing sector while enhancing the resident experience.

The Personal H2H Multifaimily CX- Fab-Five human roles. Introducing a NEW Human-to-Human Customer Experience (H2H CX) in the multifamily industry! In 2025, learn how to cultivate personalized renter leasing journeys with the Fab-FIVE Human Roles. Toni Blake will show you a complete plan for digitizing human voices to enhance online experiences and foster genuine connections. Join us to drive leads, leases, and trust in resident retention. 

Property management is a grind. It is not an easy way to make a living. Leaders can help their team keep their head in the game even when it is extremely hard. This session will share three ways to help the team stay engaged.

Explore the intricacies of managing deposits. Gain practical insights and industry best practices for handling deposits and evaluating damages.

Gain fresh insights from outside your industry to stay ahead. Explore strategies in marketing, sales, leadership, and more.

In this session we’ll discuss common plumbing service calls, repairs and new equipment that is now available that will make troubleshooting repairs easier, more efficient and better quality. If you want to identify the cause of the issue faster and make better repairs while learning what new tools and equipment are available, this session is HIGHY recommended.

So, if you want to get some new ideas, new solutions, and learn about new approaches to getting things done, register for this session right now!

Fair Housing can be a difficult maze to navigate, with expensive penalties for doing it wrong. Learn about the most pressing Fair Housing issues that are impacting Utah rental owners and managers. 

Discover how to build wealth through investment properties in this course. Explore strategies for leveraging real estate assets to generate passive income and achieve financial freedom.

Navigate common property management pitfalls with our course, equipping you with strategies to avoid potential challenges. Learn proactive techniques to ensure smooth operations and optimize success in property management.

Selling a rental property involves unique challenges and opportunities that differ from traditional real estate sales. This course provides property owners, managers, and real estate professionals with essential strategies for navigating the sales process while maximizing property value and ensuring a smooth transition for tenants. Attendees will leave with actionable insights to successfully position and sell rental properties while minimizing risks and maximizing returns.

Nothing is more powerful in any organization than culture. If it is this important, and it is, how do we make sure we are growing a healthy culture that attract great customers, residents, and employees. This session will provide you with the seeds you need to plant and grow an amazing culture.

Takes a look at successful strategies in marketing, sales, customer service and more and teaches you how to apply them to your property and/or company. 

If you want to learn new ways to get things done when you don't have enough people, time, or resources, then this session is HIGHLY recommended.

So many companies and properties are struggling, as they can't find techs, can't keep them for long, or the level of technical expertise is not where it needs to be.  As a result, service requests are not getting completed in a timely manner, the maintenance that needs to be performed is backing up, and preventative maintenance is neglected, creating bigger and more costly projects than necessary.

So, if you want to get some new ideas, new solutions, and new approaches to getting things done, register for this session right now!